Shipping & returns
FREE FREIGHT OFFER TERMS
-$200 minimum purchase, per web order.(Starts August 12 2024)
-Cash Customers must pay for COD fee, $19.00(UPS) $20.00(FedEx) per box
-Orders of 500lbs or more will ship via common carrier.
-Shipping carrier may substitute alternative carriers
-48 Continental States only (AK, HI, PR excluded)
-Ground shipping only
-Can not be combined with any special pricing offer.
-Freight Promotion is subject to change or discontinue without notice.
-If you return merchandise on an order that qualified for free shipping, and that return brings total under $250, you may be responsible for the original freight amount.
-Close out items will be excluded
-FR30 / FR30S Frio Coolers are Not qualified for free shipping promotion.
Shipping
Orders placed by 12 p.m. CST will be same-day shipped on in-stock items. Orders are shipped UPS ground unless otherwise requested.
Freight, freight insurance and COD fees (if applicable) are added to each invoice. All goods are shipped FOB our warehouse in Katy, Texas. Any claims for goods damaged in shipment must be made with the freight carrier.
OPTIONAL SHIPPING AVAILABLE:
+UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air A.M., UPS 2nd Day Air, UPS 3 Day Select
+FedEx Next Day Air, FedEx 2nd Day Air, FedEx 3 Day
+US Postal Service USPS published rate plus $20.00
+Greyhound Bus Service Greyhound rate plus $30.00
DROP SHIPMENTS:
All merchandise drop-shipped to third parties must be inspected for accuracy (against packing list) and product flaws before printing or embroidering. BAW is not responsible for discrepancies on orders sent to anyone other than the invoiced customer.
Pick-Up Orders
To assure prompt service, pick-up orders must be called 3 hours in advance. Order not picked up within 72 hours will be restocked and a 15% restocking fee will be charged.
Pick-Up Hours: 9 a.m. to 4 p.m. Monday-Friday
Return Policy
+ Merchandise over 30 days old cannot be returned.
+ Absolutely no returns on printed, washed or decorated merchandise. Inspect garments before decorating.
+ If for any reason you are not satisfied with your merchandise, call within 5 days of receipt of goods for a return authorization number. You will receive a prompt credit, exchange or refund upon receipt of returned merchandise.
+ All returns, including returns due to customer ordering error, are subject to a 15% restocking charge.
+ All unclaimed or refused COD shipments are subject to a 15% restocking charge, in addition to freight and COD charges.
+ No returns will be accepted by our warehouse without a valid return authorization number.
+ Defects in merchandise must be indicated by placing tape over the flaw.
+ All sales on closeout styles are final. No returns.
BAW Athletic Wear
5040 Franz Rd
Katy, TX 77493
Tel: 800-493-3745 / 281-391-3335
Fax: 877-650-8074 / 281-391-3011